FAQ

FAQ

FAQ

Can I try on dance shoes or clothes?
Visit us in our showroom on Pilatusstr. 36, 8330 Pfäffikon. You can make appointments at any time - even in the evenings or on weekends - directly with Bettina via Whats App / phone: 076 377 05 77. By email: dancingqueensch@gmail.com

How long will it take for my item to be delivered?
All stock items are with you in 2 days. Otherwise it takes about 2 weeks. If we have to produce your dance shoes as an exception, we will inform you immediately about the delivery time.

Can I return my shoes or clothing items if they don't fit?
Yes, all items can be sent from Switzerland within 2 weeks of receipt to Dancing Queens GmbH, Pilatusstr. 36, 8330 Pfäffikon. You will get your money back immediately as soon as the shoes are with us. Returns are also possible from other countries.

Why are the dance shoes rather expensive?
We deliver everything to you free of charge and duty-free. We also pay the VAT for you, which consists of importing the shoes. So you know at the beginning that you will only pay the actual shoe price and will not be surprised by invoices afterwards.

I am a beginner and this is my first time buying dance shoes. What should I put attention on?
As a beginner, we recommend a model with rather deeper and wider Paragraph (flare). We also offer you a large selection flat shoes.

I'm not sure which size to order. What should I do?
Just order your normal shoe size. If you are between two sizes, choose the larger one.

I have extremely narrow or wide feet, which shoes do you recommend?
Shoes with laces are particularly suitable for wide or narrow feet, as you can lace them individually. One of our classics is this model.

Can I choose my paragraph?
Yes, with most shoes you can choose your heel style and height and we will configure your shoes for you.

Do you also have vegan dance shoes?
Of course you can find it here.

Where do your dance shoes come from?
We have various suppliers from Italy, Portugal and Turkey.

I have a dance school and would like to have my courses listed. What should I do?
Here you can find all information.

My question is missing, how can I contact you?
Use our Whats App chat on the site or write us an email at dancingqueensch@gmail.com